Ethics Case on Real Estate Practitioners

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ETHICS CASE :

Several years ago, a broker called me re a property listing I had in a prime condominium unit at Makati. The viewing was set and he / she showed the unit to the client my exclusive listing. Take note, that the client was asking for my personal number and I ethically said that to just course further query on the property if interested through their broker. Apparently, the client wasn’t sold on the property.

Three months later, the same client called me from my Manila Bulletin advertisement for a different property. This obviously changes the scenario as now the client calls directly from my advertisement and we closed on a different property. The broker eventually found out that her client bought a property through me and was after his / her share.

Now, there are two legitimate reasons why the broker doesn’t deserve any share  of the the transaction :

1) It was a direct call in

2) it was a different property

Should you have a client you are servicing, persistency and resiliency are a MUST ! I explained the situation thoroughly to the broker and still gave him / her a share which was my option but ethically, there was no need for me to give anything. Just good karma in the future as for those looking at being in the Real Estate practice on the long run, good news hardly travels but bad news spreads like fire !

Have a great day !

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robert
Robert G. Sarmiento Properties
Professional Affiliation :
Philippine Association of Real Estate Brokers
Member, City of Taguig Real Estate Board 2016 – 2017
Real Estate Broker’s Association of the Philippines 2000-2015
President, Greenhills Chapter 2008, 2009
Philippine Association of Real Estate Brokers
San Juan Mandaluyong Chapter 1998, 1999
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